Frequently asked questions
Find quick answers to questions about our platform, technology, methodology, and impact delivery.
What is CommunityAI and how does it work?
CommunityAI is a transformational platform that turns corporate procurement into a driver of measurable community impact — while delivering stronger business results, not extra costs.
By mapping and measuring real community needs, CommunityAI helps organisations target funding from their supply chains to areas where it will have the greatest social and commercial impact.
The platform enables public sector bodies to deliver Social Value outcomes at no cost, while suppliers strengthen their bids through verifiable, independently tracked results — fully aligned with the Social Value Act and the latest PPN 002 Social Value Model.
Is CommunityAI free for public sector buyers?
Yes — CommunityAI is completely free for public sector buyers, with no costs or charges at any stage.
CommunityAI is funded through corporate supply chain budgets, not public spending. Our platform is designed to help public sector partners deliver measurable, independently verified social value outcomes without creating financial pressures or procurement complexity.
Participation is entirely voluntary, and authorities can choose to start with a pilot approach, allowing them to opt in at their own pace, with minimal disruption.
We fully align with the goals of the Public Services (Social Value) Act and the government’s PPN 002 Social Value Model, enabling councils, NHS bodies, and other authorities to maximise social value without any additional cost or administrative burden.
How does CommunityAI help suppliers win or retain contracts?
CommunityAI helps suppliers demonstrate real, verified social value — strengthening their bids and making it easier to win and retain contracts.
Buyers are increasingly looking for partners who can prove their community impact, not just promise it. CommunityAI provides suppliers with independent, auditable evidence of the social value they create through their supply chains.
By aligning their impact with local community needs, suppliers can meet or exceed procurement criteria under frameworks like the Social Value Model (PPN 002), stand out in competitive tenders, and build deeper, more trusted relationships with clients.
Ultimately, CommunityAI turns social impact into a competitive advantage, not an overhead.
Will CommunityAI increase procurement costs or complexity?
No — CommunityAI is designed to make social value delivery easier, not harder, with no additional costs or disruption to your procurement process.
Our approach integrates smoothly alongside existing procurement systems without changing your workflows or adding administrative burden.
Participation is entirely voluntary and can begin through a simple pilot model, allowing public sector bodies to experience the benefits first before broader adoption.
CommunityAI fully supports the aims of the PPN 002 Social Value Model, helping buyers achieve greater community outcomes with less effort, not more.
How does CommunityAI align impact with local community needs?
CommunityAI uses independent data diagnostics to identify real, unmet needs in each community — ensuring funding and interventions are precisely targeted where they matter most.
Through our proprietary Community Value Score™ and Community Needs Diagnostics, we objectively assess social, economic, and infrastructural conditions within 15-minute neighbourhoods across the UK.
This enables suppliers and buyers to focus their social value efforts on genuine local priorities, rather than assumptions or generic offers.
Our model fully supports the expectations of the Social Value Model (PPN 002), helping procurement decisions drive measurable, meaningful change at a hyper-local level.
Can CommunityAI’s impact be used in ESG reporting or bids?
Yes — CommunityAI can provide independently verified evidence that strengthens both ESG reporting and procurement bids.
All community impact achieved through CommunityAI is fully measurable, auditable and linked to objective baselines, enabling suppliers to confidently report their contributions in ESG disclosures, sustainability reports, and competitive tenders.
Because our model aligns directly with frameworks like the Social Value Act and PPN 002 Social Value Model, it helps organisations demonstrate compliance in social impact with credibility, transparency, and real-world outcomes, not just intentions.
What types of data does CommunityAI use to assess community needs?
CommunityAI combines extensive third-party, public, and proprietary datasets to objectively assess social, economic, and environmental conditions at a neighbourhood level.
Our platform draws from a wide range of verified sources — including official government statistics, economic indicators, community services data, environmental metrics, and social infrastructure mapping.
Importantly, our assessments are fully independent of self-reported claims, ensuring every intervention is targeted based on real, verifiable community needs.
This data-driven approach underpins our Community Value Score™ and aligns with the standards of the PPN 002 Social Value Model to drive transparent, high-impact decision-making.
What is Social Value Economics and how is it applied in CommunityAI? (Succinct Version)
Social Value Economics is a new model where businesses use everyday transactions — like procurement — to fund social and environmental impact while strengthening their commercial performance.
Pioneered by CommunityAI Founder Paul Polizzotto, it taps into global business spend as a sustainable funding source, rather than relying on donations.
CommunityAI brings this to life by embedding measurable social value directly into corporate supply chains — helping suppliers and buyers deliver verified community impact while boosting ESG performance, customer loyalty, and competitive advantage.
Our model turns social value from a cost into a commercial asset, fully aligned with the Social Value Act and PPN 002 Social Value Model.
What geographic coverage does CommunityAI support?
CommunityAI currently covers England and Wales, with detailed data and diagnostics available across England, Scotland, Wales, and Northern Ireland.
Our platform offers consistent, comparable insights for communities at national, regional, local authority, and neighbourhood levels — including full coverage of 15-minute neighbourhood models.
Whether for a single project or a national programme, CommunityAI provides independent, data-driven baselines to support impactful decision-making across the UK.
How does CommunityAI handle data privacy and security?
CommunityAI is fully committed to data privacy, security, and compliance with UK GDPR and all relevant public sector standards.
We only use publicly available, licensed, or third-party accredited datasets — never personal, confidential, or self-reported data.
Our systems are built with strong encryption, secure access controls, and regular auditing to ensure the highest standards of data integrity.
By working only with non-personal data and following recognised government frameworks, CommunityAI ensures that public sector bodies and suppliers can adopt the platform with full confidence.
How do we get started with CommunityAI?
Getting started with CommunityAI is simple — and entirely flexible to your needs.
We begin by agreeing a Heads of Terms, which sets the foundation for collaboration without obligation or cost for public sector bodies.
Next, we develop a practical Action Plan together, mapping your needs and priorities, which we align with our independent data diagnostics.
This identifies where the most acute community needs are and where local stakeholders are already active — enabling highly targeted programmes that build capacity, resilience, and long-term community strength.
Participation can start through a low-risk, voluntary pilot approach, ensuring you can experience real results quickly and with minimal disruption.
How does CommunityAI track and demonstrate impact over time?
CommunityAI establishes independent baselines and tracks outcomes consistently, ensuring social value is measurable, transparent, and attributable over time.
Our platform doesn’t rely on one-off reporting. We independently update community data annually, enabling all stakeholders to see how interventions have made a difference — not just immediately, but sustainably.
This long-term tracking aligns with the government’s expectations under the PPN 002 Social Value Model, providing public sector buyers and suppliers with clear evidence of continuous, real-world impact.
How does CommunityAI generate revenue, and how are corporates charged?
CommunityAI generates revenue through subscription and transaction fees paid by corporates — based on helping them achieve better ROI from budgets they already spend.
We don’t rely on donations, grants, or public funding.
Instead, we help companies redirect a portion of their existing operational budgets — such as marketing, sales, procurement, and corporate affairs — toward high-impact, verifiable community initiatives.
This means companies achieve stronger customer acquisition, enhanced employee engagement and retention, better ESG and Corporate Affairs outcomes, and authentic brand storytelling — all while meeting procurement and social value objectives.
CommunityAI charges a range of subscription fees and transaction fees linked to the value of procurement contracts, turning social impact into a commercially sustainable, measurable source of business growth.